Services
Reviews: your best salesperson you never scheduled
Before a customer calls, they read. Your review count and rating do more selling than any ad you will ever run, and they compound. The company with 400 recent Google reviews wins ties against the company with 40, every time.
Most owners know this and still leave reviews to chance, because asking is awkward and following up is one more thing. We turn it into a system that runs after every single job.
What is included
- Automated review requests by text and email after each completed job
- Timing and message testing so more happy customers actually follow through
- Team talk tracks: the 15-second ask that doubles response rates
- Platform strategy: Google first, plus the directories that matter in your industry
- Monitoring with drafted responses to every review, good or rough
- Monthly reporting on volume, rating, and velocity against local competitors
How this ties to booked jobs
Reviews raise the close rate on every other channel: ads convert better, the map pack sends more calls, quotes face less price resistance. We measure it where it lands: in booked jobs per lead.
Common questions
Is it against the rules to ask for reviews?
Asking is fine and expected. Google prohibits buying reviews, gating (only asking happy customers), and incentives. Our systems ask every customer honestly, which is both compliant and more credible.
How fast can review count grow?
It depends on job volume, but businesses that ask systematically typically collect reviews at five to ten times their previous rate. Velocity and recency matter as much as the total.
Ready to see what your marketing should be doing?
Start with a Marketing Audit. We go through your whole funnel, hand you a written plan you can run with anyone, and walk you through it live. Reach out and we'll scope it together.